“Help! My Volt Pool Cleaner is Throwing a Tantrum” – Common Problems Solved
Your Volt pool cleaner is supposed to be the silent, hardworking hero of your backyard oasis. But lately? It’s acting more like a moody teenager—refusing to move, getting stuck in corners, or just flat-out ignoring its job. Before you start yelling at it like it’s a misbehaving Roomba, let’s break down the most common tantrums and how to fix them.
It’s Just Sitting There Like a Lazy CatNothing’s more frustrating than watching your Volt pool cleaner do absolutely nothing. You turn it on, expect it to zoom around like a little aquatic Roomba, and instead… it just sits there, judging you. Nine times out of ten, this is a clog issue. Check the filter bag—if it’s packed tighter than a rush-hour subway, your cleaner physically can’t suck in any more debris. Give it a good shake, hose it down, and try again. If that doesn’t work, inspect the hose for kinks. A twisted hose is like trying to drink a milkshake through a crimped straw—nothing’s getting through.
The Weird Robot Dance (AKA Spinning in Circles)If your Volt cleaner is doing pirouettes instead of cleaning, it’s not auditioning for *Swan Lake*—it’s probably got debris stuck in its wheels or tracks. Flip it over and check for pebbles, leaves, or anything else that might be throwing off its balance. Another culprit? The hose might be too short, forcing it into a tight, awkward loop. Adjust the length so it has enough slack to move freely without turning your pool into a mosh pit.
The Silent Treatment (No Power, No Life)You hit the switch, and… crickets. No lights, no hum, no movement. First, check the obvious: Is it plugged in? (Hey, we’ve all been there.) If the outlet’s fine, look for a tripped GFCI—those outdoor safety plugs love to nope out at the slightest moisture. Reset it and try again. If it’s still dead, inspect the power cord for frays or chew marks (squirrels are jerks). No visible damage? The motor might’ve finally given up the ghost, but we’ll get to that later.
“Misses Spots Like My Ex” (Inconsistent Cleaning)If your Volt cleaner keeps avoiding certain areas, it’s not being petty—it’s usually a water flow issue. Low suction means it can’t climb walls or reach corners. Adjust the pressure valve (usually on the side) to give it more oomph. Also, check the filter bag—if it’s full, suction drops like your motivation on a Monday. Still skipping spots? The hose might be too long, causing drag. Trim it down so it moves smoothly instead of lumbering around like a sleep-deprived zombie.
The “I’m Stuck!” Drama (Getting Trapped in Corners)Some pool cleaners have a knack for wedging themselves into the most inconvenient spots possible. If yours keeps getting stuck on steps, drains, or ladders, it might need a steering adjustment. Some models have floatation devices or deflectors—tweak them to change its path. If it’s obsessed with one particular corner, try manually placing it elsewhere to reset its route. And if all else fails, bribe it with a cleaner pool. (Kidding. Mostly.)
The “Sounds Like a Dying Jet Engine” ProblemA healthy Volt cleaner hums quietly. If yours suddenly sounds like it’s gargling rocks, something’s wrong. Debris in the impeller (the spinny thing inside) is the usual suspect. Unplug it, flip it over, and clear out any leaves, twigs, or rogue pool toys. If the noise persists, bearings might be worn out—time to either replace them or start shopping for a new cleaner.
Quick Fixes Cheat Sheet
Tantrum | Likely Cause | Solution (No PhD Required) |
---|---|---|
Won’t move | Clogged filter or hose | Empty bag, check for kinks |
Spins in circles | Debris in wheels | Flip it, clean tracks |
No power | Tripped GFCI/frayed cord | Reset outlet, inspect cable |
Misses spots | Low suction/hose length | Adjust pressure, trim hose |
Gets stuck | Bad steering | Adjust floats/deflectors |
Loud grinding noises | Impeller jam | Clear debris or replace parts |
Final Reality CheckYour Volt pool cleaner isn’t trying to ruin your summer—it just needs a little TLC. Regular maintenance (like emptying the bag and checking hoses) prevents 90% of meltdowns. But if it’s still acting up after all this? Might be time to admit it’s retired, not rebellious. More on that later. Now go enjoy your sparkly pool—you’ve earned it.
Help! My Volt Pool Cleaner is Throwing a Tantrum” – Common Problems Solved
Your Volt pool cleaner is supposed to be the silent, hardworking hero of your backyard oasis. But lately? It’s acting more like a moody teenager who refuses to do chores. Don’t panic—most of these issues are fixable without a degree in robotics. Let’s break down the drama and get your cleaner back on track.
It’s Just Sitting There Like a Lazy CatNothing’s more frustrating than watching your Volt pool cleaner take a nap instead of cleaning. If it’s not moving, check three things:
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Clogged Filters – If the filter bag looks like it’s been storing old leaves and mystery gunk, it’s choking. Empty it, rinse it, and give it a good shake. A clean filter means better suction and less whining from your cleaner.
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Tangled Cord – That power cord isn’t just for decoration. If it’s twisted like a pretzel, your cleaner might not be getting juice. Unplug it, straighten the cord, and plug it back in. Bonus: No more tripping hazards.
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Bad Suction – If your cleaner is barely moving, check the suction settings. Too low, and it’ll crawl like a snail. Too high, and it might get stuck in one spot. Adjust the pressure valve until it’s gliding smoothly.
The Weird Robot DanceIs your Volt pool cleaner spinning in circles or doing the cha-cha instead of cleaning in straight lines? This usually means something’s blocking its path.
- Debris in the Wheels – Tiny rocks, twigs, or even a rogue pool toy can jam the wheels. Flip it over and clear out any obstructions. Think of it like checking your shoes for pebbles.
- Hose Kinks – If the hose is twisted or bent, the cleaner can’t move freely. Straighten it out and make sure it’s not tangled around anything.
- Uneven Pool Floor – If your pool has dips or slopes, the cleaner might struggle. Try repositioning it to see if that helps.
Silent Treatment (AKA No Power)If your Volt pool cleaner is completely dead, don’t assume it’s plotting against you. Here’s what to check:
- Outlet Issues – Test the outlet with another device (like a phone charger) to make sure it’s working. If not, reset the GFCI (that little button near the outlet).
- Frayed Cables – Inspect the power cord for damage. If it looks like a squirrel chewed on it, it’s time for a replacement.
- Tripped Breaker – If your cleaner suddenly stops, check your home’s breaker panel. Flip the switch if needed.
“But It’s Still Not Working!” – Next-Level FixesIf you’ve tried all the basics and your Volt is still being stubborn, here are a few deeper checks:
- Motor Overheating – If the cleaner runs for a few minutes and then quits, the motor might be overheating. Let it cool down for an hour before restarting.
- Worn-Out Parts – Over time, brushes, belts, and wheels wear out. If your cleaner is older than your kid’s gaming console, it might need replacement parts.
- Software Glitches (For Smart Models) – Some Volt cleaners have smart features. Try resetting it or updating the firmware if it’s acting glitchy.
Quick Fixes Table
Problem | Likely Cause | Solution |
---|---|---|
Not moving | Clogged filter | Empty and rinse the filter bag |
Spinning in circles | Debris in wheels | Flip it over and clear obstructions |
Randomly stops | GFCI tripped | Press the reset button on the outlet |
Weak suction | Hose kinks | Straighten the hose |
No power at all | Frayed cable | Replace the power cord |
Final Thought: Your Volt Isn’t Broken—It’s Just PickyMost pool cleaner “tantrums” are fixable with a little troubleshooting. Before you rage-quit and buy a new one, run through these checks. And if all else fails? Bribe it with a clean filter and a fresh start. Works every time.
Mythbusters: Volt Pool Cleaner Edition” – Stop Believing These Lies
You’ve heard the rumors, the backyard gossip, the “expert” advice from your uncle who swears he knows everything about pool cleaners because he once owned a fish tank. Let’s cut through the nonsense and debunk the biggest myths about your Volt Pool Cleaner before you accidentally turn it into an expensive paperweight.
Myth #1: “If It’s Not Moving, Just Crank the Suction to MAX!”
Oh, sure. Because nothing says “I know what I’m doing” like turning your pool cleaner into a screaming, hose-choking vacuum monster. Newsflash: Your Volt isn’t a shop vac—it’s a precision machine. Too much suction? It’ll stick to the floor like a scared octopus or tangle itself into a noodle disaster.
Reality Check:– Most Volt models work best at medium suction.- If it’s sluggish, check for clogs in the filter bag or twisted hoses before you go full throttle.- Adjust the pressure regulator (yes, that weird dial you’ve ignored) until it moves smoothly.
Myth #2: “Run It 24⁄7 for a Spotless Pool!”
Unless you’re hosting a daily mud-wrestling tournament, your pool doesn’t need a round-the-clock cleaning brigade. Running your Volt nonstop is like making a Roomba clean an empty room—pointless and a surefire way to wear it out early.
Reality Check:– 3–4 hours per cycle is plenty for normal use.- Longer runtimes = higher electric bills + a motor that burns out faster than your New Year’s resolutions.- Bonus tip: Schedule cleanings at night to save on energy costs (and avoid sun damage to the hoses).
Myth #3: “Just Dump More Chlorine—It’ll Fix Everything!”
Ah, the classic “chemicals solve all” approach. Guess what? Your Volt isn’t a magic wand. If your pool looks like a swamp, no amount of chlorine will save you from scrubbing. Algae laughs at your laziness.
Reality Check:– Brush first, clean second. Algae sticks to walls like gum on a shoe—your Volt can’t scrape it off.- Balance your pH and alkalinity before blaming the cleaner for poor performance.- If your Volt’s filters are clogged with green gunk, it’s not cleaning—it’s just spreading the mess.
Myth #4: “Hoses Last Forever—Just Ignore the Cracks!”
That little split near the connector? Yeah, that’s not a “design feature.” Ignoring worn-out hoses is like driving on bald tires and hoping for the best.
Reality Check:– Inspect hoses monthly for cracks, leaks, or stiffness.- A leaking hose = weak suction = your Volt cleaning like a half-asleep zombie.- Replace them every 2–3 years (sooner if you leave them baking in the sun).
Myth #5: “It Misses Spots? Must Be Broken!”
Before you rage-return your Volt, ask yourself: Did you set it up right? These things aren’t psychic. If it’s skipping corners, the problem is usually you, not the machine.
Reality Check:– Hose length matters. Too short? It can’t reach. Too long? It tangles like Christmas lights.- Check the wheels—debris (pebbles, twigs) can jam them.- Adjust the floatation collar if it’s bobbing like a fishing lure instead of cleaning.
Myth #6: “You Don’t Need to Clean the Cleaner!”
Your Volt isn’t self-cleaning (unless you bought the nonexistent “luxury deluxe” model). Neglecting its filters is like expecting a car to run without oil changes.
Reality Check:– Empty the filter bag after every use (unless you enjoy smelling like a pond).- Rinse the brushes—dirt buildup makes them useless.- Inspect the turbine for hair and debris (it’s the #1 cause of weird noises).
Volt Pool Cleaner Myth-Busting Cheat Sheet
Myth | Reality | Quick Fix |
---|---|---|
“Max suction = better cleaning!” | Too much suction = stuck cleaner | Adjust pressure valve to medium setting |
“Run it 24⁄7!” | Wastes energy, burns out motor | 3–4 hours max, use a timer |
“Chlorine replaces scrubbing!” | Algae needs physical removal | Brush walls before running the Volt |
“Hoses never need replacing!” | Cracks = weak suction | Check for leaks, replace every 2–3 years |
“It should clean 100% alone!” | Setup affects performance | Adjust hose length, wheels, and floatation |
“The cleaner cleans itself!” | Filters clog, brushes wear out | Rinse filters & inspect monthly |
Final Reality Slap
Your Volt Pool Cleaner isn’t “high-maintenance”—it’s just tired of your bad habits. Treat it right, and it’ll keep your pool so clean you could eat off it (though we don’t recommend testing that theory). Now go forth and clean smarter, not harder.
Hack Your Volt Like a Pro” – Unwritten Rules for Lazy Geniuses
“Help! My Volt Pool Cleaner is Throwing a Tantrum” – Common Problems Solved
Your Volt pool cleaner is supposed to be the silent, hardworking hero of your backyard oasis. But sometimes, it decides to act like a moody teenager—refusing to move, spinning in circles, or just sitting there like a decorative rock. Before you start yelling at it (we’ve all been there), let’s break down the most common tantrums and how to fix them.
“It Won’t Move—Is It Broken or Just Lazy?”
A Volt pool cleaner that refuses to budge is usually suffering from one of three issues:
- Clogged Filters – If the filter bag looks like it’s storing last summer’s leaves, your cleaner is basically suffocating. Empty it, rinse it, and let it breathe.
- Tangled Cord – That power cord loves to twist itself into a knot like last year’s Christmas lights. Unplug it, straighten it out, and make sure it’s not wrapped around anything.
- Suction Problems – If your cleaner relies on suction, check the skimmer basket and pump. A clogged basket means weak suction, and your Volt will just sit there judging you.
Quick Fix: If it’s still not moving, try adjusting the suction valve. Too much suction can make it stick to the floor like a scared cat on a vet visit.
“Why Is It Doing the Robot Dance?” (Spinning in Circles or Getting Stuck)
If your Volt is spinning like it’s at a rave or getting stuck in one spot, here’s what’s probably happening:
- Debris in the Wheels – Tiny pebbles, twigs, or even a rogue bug can jam the wheels. Flip it over and clear out any gunk.
- Hose Kinks – If your cleaner uses a hose, check for kinks. A bent hose is like a blocked straw—nothing’s getting through.
- Uneven Pool Floor – Some cleaners freak out on slopes or wrinkles in vinyl liners. If it keeps getting stuck in the same spot, that’s your culprit.
Pro Tip: If it’s still acting possessed, reset it by unplugging for 30 seconds. Sometimes, even robots need a timeout.
“It’s Dead—No Power, No Lights, No Drama”
If your Volt isn’t turning on at all, don’t panic yet. Here’s the checklist:
- Check the Outlet – Did the GFCI trip? Hit the reset button. If it keeps tripping, you might have an electrical gremlin.
- Inspect the Cord – Frayed wires = bad news. If it looks chewed up (thanks, squirrels), it’s time for a replacement.
- Power Supply Issues – Some Volt models have a separate transformer. Make sure it’s plugged in and not overheating.
Final Reality Check: If none of this works, your cleaner might actually be dead. But before you bury it, check the warranty—some brands will replace it if it’s still young.
“Mythbusters: Volt Pool Cleaner Edition” – Stop Believing These Lies
Pool owners love giving advice, but half of it is straight-up nonsense. Let’s debunk the biggest myths about Volt pool cleaners before you waste another weekend “fixing” things that aren’t broken.
“More Suction = Better Cleaning” (False!)
Cranking the suction to max doesn’t make your cleaner work harder—it just makes it panic. Too much suction can:
- Stick it to the floor (literally, it’ll get suction-locked and stop moving).
- Burn out the motor (like revving your car in neutral).
- Miss debris because it’s too busy fighting for its life.
The Fix: Adjust the suction valve to medium. If your cleaner has wheels, it should move smoothly, not drag like a kid refusing to leave the toy aisle.
“Run It 24⁄7 for a Spotless Pool” (Waste of Electricity & Your Money)
Some people think running their Volt non-stop keeps the pool pristine. News flash: It doesn’t.
- 3–4 Hours is Plenty – Unless your pool doubles as a swamp, a few hours of cleaning is enough.
- Night Runs Save Cash – Electricity rates are lower at night. Set a timer and let it clean while you sleep.
- Overuse Wears It Out – Motors have lifespans. Running it constantly is like making your Roomba vacuum 24/7—it’ll die young.
Exception: If you’ve got a pool party with 20 kids, maybe give it an extra run. Otherwise, relax.
“Just Dump More Chlorine, the Cleaner Will Handle the Rest” (Nope.)
Chlorine is great, but it’s not magic. If your pool looks like a science experiment, no amount of chemicals will fix it.
- Algae Laughs at Chlorine – If you’ve got green gunk, scrub it first. The Volt can’t eat through thick algae.
- Debris Clogs the System – Leaves and dirt overload the filter. Skim the big stuff before letting the cleaner do its job.
- Balance Your Chemicals – A dirty pool isn’t just about cleaning—it’s about pH levels, alkalinity, and not letting your water turn into soup.
Bottom Line: Your Volt is a cleaner, not a miracle worker. Help it out.
“Hack Your Volt Like a Pro” – Unwritten Rules for Lazy Geniuses
Owning a Volt pool cleaner should make life easier, not give you a second job. Here’s how to optimize it so you spend less time babysitting and more time floating with a drink.
Schedule It Like a Sneaky Ninja
- Night Cleaning = Cheaper Bills – Electricity rates drop after peak hours. Set a timer for 10 PM and let it work while you binge Netflix.
- Post-Storm Runs – If a storm dumped leaves and dirt, run the cleaner immediately. Waiting lets debris sink and harden.
Empty the Filter Bag Before It’s Disgusting
- Weekly Dumps – Don’t wait until it’s packed like a landfill. Empty it every few uses.
- Hose It Down – A quick rinse keeps the mesh from clogging with fine dirt.
Cord Management (Or It’ll Rebel)
- Untangle Before Each Use – A twisted cord can shorten its lifespan.
- Use a Swivel Cord – Some models have anti-tangle tech. If yours doesn’t, manual untangling is your workout.
“When to Call It Quits” – Signs Your Volt is Retired, Not Broken
- Grinding Noises – If it sounds like a blender full of rocks, the motor’s toast.
- Constant Leaks – Cracks in the housing mean water’s getting where it shouldn’t.
- Still Dirty After Cleaning – If it’s older than your flip phone, it’s time for an upgrade.
Final Thought: Your Volt isn’t high-maintenance—it just hates doing all the work alone. Treat it right, and it’ll keep your pool Instagram-ready without the drama.
The Volt Pool Cleaner Cheat Sheet” – Quick Fixes Table
“Help! My Volt Pool Cleaner is Throwing a Tantrum” – Common Problems Solved
Your Volt pool cleaner is supposed to be the silent, hardworking hero of your backyard oasis—until it suddenly isn’t. One day it’s gliding through the water like a graceful dolphin, the next it’s flopping around like a fish out of water. Before you start questioning your life choices (or the intelligence of your pool bot), let’s break down the most common tantrums it throws and how to shut them down fast.
“It’s Just Sitting There Like a Lazy Cat” (AKA: Not Moving at All)
You hit the power button, expecting that satisfying hum of productivity—but nope. Your Volt cleaner is parked at the bottom of the pool like it’s on strike. The usual suspects?
- Clogged Filters: If the filter bag looks like it’s been hoarding leaves like a squirrel prepping for winter, your cleaner’s suction is shot. Empty it, rinse it, and watch the magic return.
- Tangled Cord: That power cord isn’t just for decoration—if it’s twisted into a modern art sculpture, your cleaner might be stuck in a loop. Straighten it out like you’re untangling Christmas lights.
- Suction Issues: If your pool pump sounds weaker than your Wi-Fi signal, check for blockages in the skimmer or pump basket. Your Volt needs good suction to do its job—don’t leave it gasping for water.
“The Weird Robot Dance” (Spinning in Circles or Getting Stuck)
If your cleaner is doing pirouettes instead of cleaning, it’s not auditioning for *Swan Lake*—it’s probably fighting debris.
- Wheel Jams: Tiny pebbles, twigs, or even rogue pool toys can lock up the wheels. Flip it over and clear out anything that doesn’t belong (looking at you, random Lego piece).
- Hose Kinks: A kinked hose is like a blocked artery—no flow, no go. Make sure the hose isn’t twisted or pinched against the pool wall.
- Uneven Pool Floor: If your pool has a wonky slope, your Volt might struggle. Adjust the floatation collar to help it navigate better.
“Silent Treatment” (No Power, No Response, Just Vibes)
You press the button… and nothing. Not a beep, not a whirr, just the sound of your own disappointment.
- Dead Outlet: Test another device in the same socket. If that doesn’t work, check your GFCI (that little outlet with buttons near your pool equipment). Reset it and pray.
- Frayed Cable: If the cord looks like it’s been chewed by a raccoon, it’s time for a replacement. Electricity and water don’t mix—don’t play hero.
- Motor Burnout: If it smells like burnt toast and still won’t start, the motor might be toast. RIP.
“Misses Spots Like My Ex Misses Responsibilities”
Your Volt is supposed to cover every inch, but somehow there’s always that one patch of algae laughing at you.
- Hose Too Short: If the hose isn’t long enough, your cleaner can’t reach the deep end. Extend it or accept that your pool will have a “natural” section.
- Weak Pump Flow: If your pool pump is older than your flip phone, it might not be pushing enough water. Crank up the speed or consider an upgrade.
- Wrong Cycle Time: Running it for 30 minutes won’t cut it. Set it for at least 2-3 hours—unless you enjoy skimming manually like it’s 1995.
Quick Fixes Table
Problem | Likely Cause | Solution (No PhD Required) |
---|---|---|
Won’t move | Clogged filter | Empty & rinse the bag |
Spins in circles | Debris in wheels | Flip it, clear gunk |
Random shutdowns | GFCI trip | Hit reset, check power |
Misses spots | Hose too short | Add an extension |
Sounds like a dying goat | Motor issues | Call for warranty or replacement |
Your Volt cleaner isn’t broken—it’s just dramatic. A little troubleshooting, and it’ll be back to making your pool sparkle while you sip margaritas in peace.
When to Call It Quits” – Signs Your Volt is Retired, Not Lazy
“Help! My Volt Pool Cleaner is Throwing a Tantrum” – Common Problems Solved
Your Volt pool cleaner is supposed to be the silent, hardworking hero of your backyard oasis. But sometimes, it acts more like a moody teenager—refusing to move, getting stuck in corners, or just flat-out ignoring its job. Before you start yelling at it (we’ve all been there), let’s break down the most common tantrums and how to fix them without losing your cool.
“It’s Just Sitting There Like a Lazy Cat”
You hit the power button, and… nothing. No humming, no movement, just your Volt pool cleaner chilling at the bottom of the pool like it’s on vacation. The usual suspects?
- Clogged Filters: If the filter bag looks like it’s been hoarding dirt since last summer, your cleaner’s not going anywhere. Empty it, rinse it, and give it a good shake—like you’re trying to get the last chip out of the bag.
- Tangled Cord: That power cord isn’t just for decoration. If it’s twisted like a pretzel, your cleaner might not be getting juice. Unwind it fully before you start.
- Bad Suction: If your cleaner relies on suction, check the skimmer basket and pump. A clogged basket means weak suction, and your Volt will just sit there judging you.
“The Weird Robot Dance”
Instead of gracefully gliding across the pool, your Volt is spinning in circles or doing the cha-cha in one spot. This isn’t a new cleaning technique—it’s a cry for help.
- Debris in the Wheels: Tiny pebbles, leaves, or even a rogue hair tie can jam the wheels. Flip it over and clear out anything that doesn’t belong.
- Hose Kinks: If your cleaner uses a hose, make sure it’s not twisted or bent. A kinked hose is like a blocked straw—no flow, no go.
- Uneven Pool Floor: If your pool has dips or slopes, your cleaner might struggle. Adjust the floatation or weights to help it navigate better.
“Silent Treatment (No Power)”
You plug it in, and… crickets. No lights, no sound, just disappointment.
- GFCI Trip: Check the outlet—if it’s a GFCI (the one with the little buttons), hit reset. These things trip if they even think there’s moisture nearby.
- Frayed Cable: Inspect the power cord for cuts or exposed wires. If it looks like it’s been chewed on by a raccoon, it’s time for a replacement.
- Dead Outlet: Try plugging something else in (like a phone charger) to see if the outlet’s the problem. If not, your cleaner might be the drama queen here.
“Misses Spots Like My Ex Misses Responsibilities”
Your Volt is moving, but half the pool still looks like a swamp.
- Wrong Hose Length: If the hose is too short, your cleaner won’t reach the far corners. Too long, and it’ll tangle. Adjust it to fit your pool size.
- Weak Pump Pressure: If your pump’s struggling, your cleaner won’t have enough oomph. Clean the pump filter and check for blockages.
- Old Brushes or Filters: Worn-out brushes won’t scrub properly, and a tired filter won’t catch dirt. Replace them if they look worse than your last haircut.
“The Volt Pool Cleaner Cheat Sheet” – Quick Fixes Table
Problem | Likely Cause | Fix (No Tools Needed!) |
---|---|---|
Won’t move | Clogged filter | Empty and rinse the bag |
Spins in circles | Debris in wheels | Flip it, clear the gunk |
No power | GFCI tripped | Hit reset on the outlet |
Misses spots | Hose too short/long | Adjust hose length |
Randomly stops | Pump issues | Check skimmer and pump |
If none of these work, your Volt might just be in a bad mood. Give it a break (and maybe a pep talk) before trying again. If it’s still acting up, it might be time to admit defeat and call in the pros—or start shopping for a new one. Either way, at least now you know it’s not you, it’s them.